Terms & Conditions

Last Updated: 19 August 2026

Welcome to Tarasaka Digital Solutions ("Tarasaka Digital Solutions," "we," "us," or "our").

These Terms & Conditions ("Terms") govern your access to and use of the Tarasaka Digital Solutions websites, including tarasaka.com and tarasaka.in, and any website, digital product, consultation, or service provided by Tarasaka Digital Solutions.

By accessing our website, submitting an enquiry, purchasing our Services, signing a proposal or service agreement, approving a quotation, making a payment, or otherwise engaging Tarasaka Digital Solutions, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, please do not use our website or Services.

These Terms may be supplemented by a proposal, quotation, statement of work ("SOW"), invoice, service agreement, or other written agreement issued by Tarasaka Digital Solutions. If a specific written agreement conflicts with these Terms, the specific written agreement will prevail to the extent of that conflict.

1. About Tarasaka Digital Solutions

Tarasaka Digital Solutions provides digital, technology, website, search visibility and marketing services to businesses and organisations.

Depending on the engagement, our Services may include:

• Website design and development
• WordPress development
• Custom website development
• E-commerce development
• Website redesign and migration
• Website maintenance and support
• Search Engine Optimisation (SEO)
• Local SEO
• Answer Engine Optimisation (AEO)
• AI search optimisation and Generative Engine Optimisation (GEO)
• AI-assisted search visibility services
• Digital marketing
• Content and marketing services
• Technical SEO
• Website performance optimisation
• Conversion optimisation
• Google Business Profile-related services
• Lead generation
• Marketing automation
• Digital strategy and consulting
• Other digital services agreed with the Client

The exact Services included in a Project will be defined in the applicable proposal, quotation, SOW, invoice, or service agreement.

2. Definitions

For these Terms:

• "Client," "you," or "your" means the individual, company, organisation, or other entity engaging Tarasaka Digital Solutions.
• "Services" means the services agreed between Tarasaka Digital Solutions and the Client.
• "Deliverables" means the final work products specifically identified in the applicable proposal, SOW, or service agreement.
• "Client Content" means text, images, logos, videos, trademarks, data, documents, credentials, and other materials supplied by the Client.
• "Third-Party Services" means services, platforms, software, APIs, plugins, hosting providers, payment gateways, advertising platforms, analytics tools, AI platforms, domain registrars, or other services operated by third parties.
• "Project" means the specific engagement or work agreed between Tarasaka Digital Solutions and the Client.

3. Use of the Tarasaka Digital Solutions Website

You may use the Tarasaka Digital Solutions websites only for lawful purposes.

You agree not to:

• Use the website for unlawful, fraudulent, abusive, or malicious purposes
• Attempt to gain unauthorised access to our systems
• Introduce viruses, malware, malicious code, or harmful software
• Interfere with the security, functionality, or operation of the website
• Copy, reproduce, distribute, or commercially exploit our proprietary materials without permission
• Misrepresent your identity or relationship with Tarasaka Digital Solutions
• Use the website or Services to violate applicable laws or third-party rights

Tarasaka Digital Solutions reserves the right to restrict or terminate access where reasonably necessary to protect our website, systems, users, business, or legal interests.

4. Services and Scope of Work

Tarasaka Digital Solutions will provide the Services described in the applicable proposal, quotation, SOW, invoice, or service agreement.

Services not expressly included in the agreed scope may be considered additional work and may incur additional charges.

Additional work may include:

• Additional website pages
• Additional design revisions
• New functionality
• New integrations
• Additional content
• Additional SEO campaigns
• Additional development
• Additional migration work
• Additional software or licence requirements
• Emergency or priority work
• Significant changes to an approved Project

Tarasaka Digital Solutions will generally communicate material additional costs before undertaking out-of-scope work.

5. Client Responsibilities

The Client agrees to provide accurate, complete, and timely information, materials, access credentials, approvals, and cooperation reasonably required to deliver the Services.

The Client is responsible for ensuring that all information and materials supplied to Tarasaka Digital Solutions are accurate and that the Client has the necessary rights, licences, and permissions to use them.

The Client must not knowingly provide Tarasaka Digital Solutions with materials that:

• Infringe copyright, trademark, privacy, or other rights
• Are unlawful or fraudulent
• Contain malicious code
• Violate applicable advertising or regulatory requirements
• Contain false or misleading claims

Tarasaka Digital Solutions may rely on information supplied by the Client and is not responsible for losses resulting from inaccurate, incomplete, or misleading Client-provided information.

6. Client Approvals and Feedback

The Client agrees to review designs, content, development work, reports, and other Deliverables within the timeframe reasonably specified by Tarasaka Digital Solutions.

Delays in providing feedback, content, approvals, credentials, or other required information may result in corresponding delays to the Project.

If a Project remains inactive because of Client delays for an extended period, Tarasaka Digital Solutions may:

• Pause the Project
• Reschedule resources
• Revise the estimated completion date
• Charge reasonable restart or additional project-management costs
• Terminate the Project in accordance with the applicable agreement

Specific approval deadlines stated in a proposal or SOW will take precedence.

7. Revisions and Change Requests

The number of revisions included in a Project will be specified in the applicable proposal or SOW.

A revision generally means a reasonable modification to an existing Deliverable within the agreed scope.

The following may be treated as a change request rather than a revision:

• New features
• New pages
• Major redesigns
• Changes to the original Project direction
• New integrations
• Substantial changes after approval

Additional work may require a revised quotation or additional fee.

8. Project Timelines

Tarasaka Digital Solutions will make reasonable efforts to meet agreed Project timelines. However, timelines may be affected by:

• Delayed Client feedback
• Delayed approvals
• Missing content or information
• Hosting problems
• Domain issues
• Third-party service interruptions
• API changes
• Plugin or software compatibility issues
• Force majeure events
• Client-requested changes
• Technical issues outside Tarasaka Digital Solutions' reasonable control

Unless expressly guaranteed in writing, Project timelines are estimates and are not absolute guarantees.

9. Payments and Fees

Fees and payment schedules will be specified in the applicable proposal, quotation, invoice, SOW, or service agreement.

Unless otherwise agreed in writing, the Client is responsible for applicable taxes, including GST where applicable.

Tarasaka Digital Solutions may require an advance payment before commencing work.

The Client agrees to make payments according to the agreed payment schedule.

10. Late Payments and Suspension of Services

If an invoice becomes overdue, Tarasaka Digital Solutions may, after reasonable notice:

• Suspend Services
• Pause development
• Suspend maintenance or support
• Delay Deliverables
• Restrict access to certain Services
• Charge applicable late-payment fees stated in the applicable invoice or agreement

Tarasaka Digital Solutions is not responsible for Project delays resulting from unpaid invoices. Suspension of Services does not cancel amounts already due.

11. Refunds and Cancellation

Refund and cancellation terms will primarily be governed by the applicable proposal, quotation, invoice, or service agreement.

Unless otherwise expressly agreed in writing, fees for Services already performed are generally non-refundable.

Third-party costs, purchased licences, domain registrations, hosting charges, subscriptions, advertising spend, and other non-recoverable expenses may also be non-refundable.

If a Client cancels a Project after work has commenced, the Client may remain responsible for:

• Work completed up to the cancellation date
• Approved expenses
• Third-party charges
• Non-refundable licences or subscriptions
• Other amounts contractually due

12. Domains, Hosting, Plugins, Software and Third-Party Services

Tarasaka Digital Solutions Projects may depend on Third-Party Services, including hosting providers, domain registrars, WordPress plugins, themes, APIs, payment gateways, analytics platforms, advertising platforms, AI platforms, email services, and SaaS platforms.

Third-Party Services may change their pricing, functionality, APIs, terms, availability, or technical requirements. Tarasaka Digital Solutions cannot guarantee the continued availability, compatibility, pricing, or performance of Third-Party Services.

Unless expressly included in the Project agreement, third-party subscription, hosting, domain, licence, API, and software costs are the Client's responsibility.

13. Website Maintenance and Security

Website maintenance, updates, backups, monitoring, security hardening, malware removal, and ongoing support are included only where expressly stated in the applicable service agreement.

Where ongoing maintenance is not included, Tarasaka Digital Solutions does not guarantee that a website will remain completely free from hacking, malware, security vulnerabilities, plugin conflicts, server failures, cyberattacks, data loss, or software compatibility problems.

Where Tarasaka Digital Solutions provides maintenance or security services, such Services are intended to reduce risk but do not guarantee that security incidents will never occur.

The Client remains responsible for protecting passwords, credentials, hosting accounts, email accounts, and other access under the Client's control.

14. SEO, AI Search and Digital Marketing Disclaimer

Tarasaka Digital Solutions uses reasonable professional practices to improve search visibility, website performance, online presence, and marketing outcomes.

However, SEO, Local SEO, AEO, AIO, GEO, Google Search, Google Maps, AI search platforms, advertising platforms, competitors, market conditions, and other external factors can affect results.

Accordingly, Tarasaka Digital Solutions does not guarantee a specific Google ranking, Google Maps position, AI Overview placement, inclusion in ChatGPT/Gemini/Perplexity, number of leads, amount of website traffic, conversion rate, advertising return on investment, or specific revenue outcome.

Any projections, estimates, forecasts, or performance targets provided by Tarasaka Digital Solutions are estimates unless expressly guaranteed in a written agreement.

15. Artificial Intelligence and Automated Tools

Tarasaka Digital Solutions may use artificial intelligence, automation, analytics platforms, software-assisted research, and other technology tools when delivering certain Services, including for research, content development, ideation, data analysis, SEO analysis, marketing workflows, automation, design assistance, and software development assistance.

Tarasaka Digital Solutions will apply reasonable professional judgment when reviewing AI-assisted outputs. However, AI systems may produce inaccurate, incomplete, outdated, or unsuitable information.

The Client remains responsible for reviewing and approving business-specific claims, legal claims, regulated information, product information, and other factual information supplied or approved by the Client.

16. Intellectual Property

16.1 Client Content

The Client retains ownership of Client Content supplied to Tarasaka Digital Solutions. The Client grants Tarasaka Digital Solutions a limited licence to use such materials solely as reasonably necessary to provide the Services. The Client represents that it has the necessary rights and permissions to provide such materials.

16.2 Tarasaka Digital Solutions Intellectual Property

Tarasaka Digital Solutions retains ownership of its pre-existing intellectual property, proprietary processes, methodologies, systems, frameworks, templates, internal tools, code libraries, strategies, know-how, and other materials developed independently of the Client's Project. Payment for Services does not transfer ownership of Tarasaka Digital Solutions' underlying proprietary methods, systems, tools, or frameworks.

16.3 Final Deliverables

Subject to full payment of all amounts due, ownership or applicable usage rights in final Deliverables specifically created for the Client will transfer to the Client to the extent stated in the applicable proposal or agreement. Third-party software, plugins, themes, stock assets, fonts, APIs, libraries, and other licensed materials remain subject to their respective licence terms.

16.4 Portfolio and Promotional Use

Unless otherwise agreed in writing, Tarasaka Digital Solutions may identify the Client and display completed Deliverables as part of its portfolio, case studies, presentations, website, social media, or marketing materials. A Client that requires confidentiality or does not wish to permit portfolio use should communicate this requirement in writing.

17. Third-Party Intellectual Property

The Client is responsible for obtaining appropriate licences and permissions for materials supplied by the Client. Tarasaka Digital Solutions will not knowingly use third-party copyrighted or licensed materials without appropriate permission or licensing where Tarasaka Digital Solutions is responsible for obtaining such rights. Third-party licences may impose separate restrictions that continue after Project completion.

18. Confidentiality

Both parties agree to protect confidential information received from the other party and to use such information only for legitimate purposes connected with the business relationship.

Confidential information does not include information that is publicly available without breach of these Terms, was already lawfully known, is independently developed, is lawfully obtained from another source, or must be disclosed under applicable law or lawful government/regulatory requirements.

19. Privacy and Personal Data

Tarasaka Digital Solutions may collect and process personal information when users interact with our website or Services. The collection, use, storage, and processing of personal data is governed by our Privacy Policy, which should be read together with these Terms.

Where applicable, Tarasaka Digital Solutions will handle personal data in accordance with applicable Indian data-protection requirements, including the Digital Personal Data Protection framework as applicable to the relevant processing activities.

The Client is responsible for ensuring that personal data supplied to Tarasaka Digital Solutions may lawfully be shared and processed for the agreed purpose.

20. Website Information and Content

Tarasaka Digital Solutions makes reasonable efforts to keep information on its website accurate and current. However, website content may contain errors, omissions, or information that becomes outdated.

Content published on the Tarasaka Digital Solutions website is provided for general informational purposes and does not constitute legal, financial, tax, medical, or other regulated professional advice.

21. Warranties and Service Limitations

Except where expressly stated in a written agreement, Services are provided on an "as available" and "as reasonably provided" basis. Tarasaka Digital Solutions does not warrant that the website will always be available, error-free, that third-party platforms will remain available, that integrations will remain compatible indefinitely, that search-engine rankings will remain unchanged, or that digital campaigns will achieve a particular commercial outcome.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Tarasaka Digital Solutions will not be liable for indirect, incidental, special, consequential, or purely economic losses arising from the use of the website or Services, including loss of profits, revenue, business opportunities, goodwill, or anticipated savings.

Unless otherwise agreed in writing, Tarasaka Digital Solutions' aggregate liability arising from a specific Project will not exceed the professional fees actually paid to Tarasaka Digital Solutions for that Project during the applicable period.

23. Client Indemnification

To the extent permitted by applicable law, the Client agrees to indemnify and hold Tarasaka Digital Solutions harmless against third-party claims, losses, liabilities, damages, and reasonable expenses arising from Client Content, unauthorised use of third-party materials supplied by the Client, Client's unlawful use of the Services, Client's breach of these Terms, or Client's violation of intellectual-property rights or applicable laws.

24. Termination

Either party may terminate a Project or service arrangement in accordance with the applicable service agreement. Where no specific termination provision exists, either party may request termination by providing reasonable written notice.

Tarasaka Digital Solutions may suspend or terminate Services where the Client materially breaches these Terms, fails to pay amounts due, provides unlawful materials, uses Services for unlawful purposes, or repeatedly fails to provide required information or approvals.

25. Effect of Termination

Upon termination, the Client remains responsible for amounts due for Services already performed. Work may be delivered only to the extent payment obligations have been satisfied. Provisions intended by their nature to survive termination (confidentiality, IP, liability, governing law) will continue to apply.

26. Force Majeure

Tarasaka Digital Solutions will not be responsible for delays or failures caused by circumstances reasonably outside its control, including natural disasters, war, civil unrest, government action, major internet/infrastructure failures, cyber incidents, major platform outages, or telecommunications failures.

27. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Subject to mandatory rights under applicable law, disputes arising from these Terms or Services will be subject to the jurisdiction of the competent courts in Ahmedabad, Gujarat, India.

28. Dispute Resolution

If a dispute arises, both parties should first attempt to resolve the matter through good-faith communication or mutually agreed mediation before commencing formal legal proceedings.

29. Electronic Communications

The Client agrees that communications made through email, electronic messaging, project-management platforms, or online forms may be used for project communications, approvals, notices, and records where legally permissible.

30. Changes to These Terms

Tarasaka Digital Solutions may update these Terms from time to time to reflect changes in our Services, technology, business practices, or legal requirements. Continued use of the website or Services after updated Terms are published constitutes acceptance.

31. Severability & No Waiver

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be modified to the minimum extent necessary, and remaining provisions will remain in full force. Failure by Tarasaka Digital Solutions to enforce any provision does not constitute a waiver.

32. Entire Agreement

These Terms, together with any applicable proposal, quotation, SOW, invoice, or service agreement, constitute the entire agreement governing the relevant Services.